Complaints
If something has gone wrong, please tell us so we can put it right.
Draft for NR Automotive to review before the website launches. Last updated 13 October 2026.
How to complain
- Email nrautomotiveltd@gmail.com with “Complaint” in the subject.
- Call or WhatsApp 07399 878799.
- Write to us at 2 Costons Avenue, Greenford, UB6 8RJ.
Please tell us your name, how to reach you, the car (its registration or our stock reference, if you have it) and what went wrong. We will acknowledge your complaint and tell you when to expect a full reply.
Complaints about your personal information
Use the same contact details and say that your complaint is about personal information. If you are not satisfied with our reply, you can complain to the Information Commissioner’s Office at ico.org.uk (opens in a new tab).
Independent advice
For free advice on your consumer rights, contact Citizens Advice at citizensadvice.org.uk (opens in a new tab).